FAQ

FREQUENTLY ASKED QUESTIONS

Where can you deliver to?

MotorbikeGearStorage.com can quote on ANY Australian address, but the fastest and easiest delivery locations are Sydney, Brisbane and Melbourne plus surrounding suburbs. If you are a bit out of the way, contact us directly in order to get an accurate shipping quote.

Can you ship to a PO box?

No, our items are much too large.

I need the Motorbike Gear Storage Cupboard delivered on an upper level. Can you do this?

All delivery prices are quoted as ground floor or lift access only. We can certainly work with delivery challenges such as stair access only, after hours access or difficult parking, but we must quote on these deliveries on a case by case basis.

How long after I place my order will I receive my new motorbike gear storage cupboard?

Each and every motorbike gear storage cupboard is made to order to suit your specific internal specifications, your colour and your locking choices. This puts the lead time for Sydney, Brisbane and Melbourne delivery to your door at 4 to 6 weeks from the date of order. You can be assured however that you are getting a brand new cupboard, fresh off the line. We will contact you directly when your order is ready to ensure we can coordinate a delivery day.

What happens if the product arrives damaged?

Because the products are manufactured brand new in Sydney, they are shipped directly to you in most cases without packaging using blankets and professional furniture removalists. We encourage you to inspect your delivery thoroughly on arrival and call or email us immediately to let us know if there is any damage to your new unit. We can then organise a repair, replacement or refund depending on the type of damage and what we are able to do. In many cases, we can swap a door out or exchange a lock. That's the beauty of Australian Made!

What if I want to return the item after I received it?

Each and every motorbike gear storage cupboard is a bespoke item and as such, offering a return for a change of mind is not possible. If you aren't confident in your purchase, get in touch with us first! We can always send a colour sample, or even try to arrange access to view a cupboard prior to your purchase.

Still have more questions? No problem.